My Vidant Chart (2024)

FAQs

Why can't I log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

Your activation code will be printed on your after-visit summary, can be printed for you or sent to the email address we have on file for you, upon your request. You will not need to use this code after you have completed the sign-up process.

If you are experiencing problems such as being logged out immediately after logging in, an extension or add-on in your web browser may be causing problems with MyChart. Use the links below to learn how to disable extensions and add-ons in some of the most popular web browsers.

If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account.

Your MyChart password:

Must be between 8 and 20 characters. Must contain at least one letter and one number.

Your Information in One Place. If you've been seen at more than one healthcare organization, you likely have multiple health records. MyChart lets you pull all of your medical records together and view them in one place. We call this Happy Together.

Your activation code expires after 30 days and is no longer valid after the first time you use it. This is because of security reasons. You can request a new activation code by: Clicking the 'sign up now' button found on the MyChart log in page.

An activation code can be included with the software or sent to the user's email address or device.

Can you log into MyChart on a computer? ›

on family members who need extra help, all from your account. How Do I Access MyChart? On your computer, go to https://mychart.crh.org/ • On your mobile device, download the MyChart app. If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your phone first.

The parent or legal guardian can no longer access your personal health information on MyChart. However, adult patients (18 years or older) can grant proxy access to other adults. Ask your physician or care team for more information about parent or legal guardian proxy access for adult patients.

Your activation code expires after 30 days and is no longer valid after the first time you use it. This is because of security reasons. You can request a new activation code by: Clicking the 'sign up now' button found on the MyChart log in page.

What do I need to use MyChart? You need access to a computer or mobile device connected to the Internet and an up-to-date browser (such as Edge, Chrome, Firefox, or Safari). You can also use the MyChart mobile app on a mobile device.