Why We're Still Boycotting Boohoo – Whering (2024)

We’re not crying…you are. After realising how awful fast fashion is, we’re covering up our sobs by looking at the impact of Boohoo (get it, like boo hoo? It had to be done). We’ve cancelled Shein and Zara on our Thoughts page already, so it felt right to tackle Boohoo as well. Let’s get to grips with why we’re most definitely still boycotting BooHoo.

Founded in Manchester in 2006, Boohoo has been a hugely successful fast fashion player in the UK. Founders Mahmud Kamani and Carol Kane made a profit well into the millions in 2022 alone. How do they do it? Well, their tendency to tap into celebrity endorsem*nt has probably worked in their favour. The likes of Emily Ratajkowski and Sofia Richie have been spotted in BooHoo clothing, and of course, their recent stunt of appointing Kourtney Kardashian as their sustainability ambassador as a beg for relevance inevitably led to sales. Their famous £5 dress and the fact they don’t pay their workers a living wage (found guilty of paying £5 below the minimum wage for an adult in the UK) definitely also has something to do with their huge profits.

Why We're Still Boycotting Boohoo – Whering (1)

Where are They now?

Despite increasing awareness of the reality behind fast fashion, with 13 million Instagram followers Boohoo are still making a sizable amount of sales. They launch around 700 new items a week, so there’s always something new for Boohoo lovers to snap up. Their constant sales make it even more enticing for people to make purchases. You thought Black Friday was bad, Boohoo had a ‘50% off warm up to Black Friday sale’ running the week before Black Friday - because 50% off almost 12,000 items wouldn’t be a large enough discount for an actual Black Friday sale. The grand finale was referred to as a ‘90% off Black Friday Party’. We didn’t RSVP.

When you download the app, you can get 20% off the entire site. Their huge discounts running site wide for extended periods of time expose the huge profit margins on their clothing. They can afford to slash prices and have confidence they will still make a mass profit. Their sales literally out them as unsustainable but everyone is too blinded by the deal to care.

What Actually Happened in Leicester?

We all know in summer of 2020 Boohoo were accused of modern-day slavery when it was discovered their garment workers in Leceister were only earning £3.50 an hour, over £5 less than the minimum wage for an adult at the time, £8.72. But what else happened? It wasn’t only the shockingly low pay that got people talking. During lockdown Boohoo reportedly forced their staff to work even if they were ill, with little to no social distancing measures in place and limited access to PPE. When you think about the fact that Boohoo sales increased by 44% during lockdown it’s even worse to think about how overworked and underpaid these people were during this difficult time.

Boohoo's Response

After radio silence, Boohoo spoke up to defend themselves against the accusations of poor workhouse conditions. Keep in mind, they spoke up against these allegations very recently, over two years after the initial scandal. That’s too long to be considered "fashionably" late.

Their statement:

“We offer generous rates of pay, well over and above the National Living Wage, with additional benefits including subsidised private healthcare. Through our employee engagement programme our colleagues tell us that they are happy with their working environment, feel valued and feel listened to.”

If what they say is true then this is great news. But we’re still skeptical, mainly due to their lack of transparency in all their policies, ridiculously large discounts and inherently unsustainable production process. Also, in all Boohoo HQ content, they feature their office workers rather than their garment workers. Maybe we’re being overly analytical, but it seems a little like they’re trying to distract people from the garment workers that are slaving away making their clothes for a fraction of what they deserve - just because they don’t work in the office doesn’t mean they aren’t employed by Boohoo.

Dropping 700 items a week equates to an intense production process in which people are working extremely hard for little money. It’s not only the garment workers' lives at risk from not being paid a proper living wage, but Boohoo’s take on animal rights is also cause for concern. They continue to use unethical materials and make no effort to minimise the amount of harmful chemicals used in their clothing. Their lack of transparency makes it hard to decipher a lot of their questionable choices, including their safeguarding post Covid19. As if it couldn’t get any worse, Ethical Consumer Ratings revealed Boohoo scored the worst in the following categories:

  • Worst Ethical Consumer rating for Environmental Reporting
  • Worst Ethical Consumer rating for palm oil sourcing
  • Worst Ethical Consumer rating for cotton sourcing
  • Worst Ethical Consumer rating for toxic chemicals
  • Worst Ethical Consumer rating for Supply Chain Management
  • Worst Ethical Consumer rating for animal testing policy
  • Worst Ethical Consumer rating for likely tax avoidance

Let’s just say ‘disappointed but not surprised’ seems like a fitting response. Boohoo owns Pretty Little Thing, Miss Pap, boohooMan (big ick) and Nasty Gal, meaning all these brands also share their dismal sustainability ratings, demonstrating the mass impact of fast fashion on the planet. In 2021, Boohoo bought Burton, Debenhams, Dorothy Perkins, Principles and Wallis and surprise surprise, the sustainability rating of those brands plummeted after the purchase. The common denominator is Boohoo.

They... Tried?

It’s giving the same energy as the PLT marketplace, completely pointless and not at all sustainable, but it’s worth mentioning that Boohoo launched reGAIN, an app where consumers can send back their old Boohoo clothing in exchange for BooHoo vouchers and discount codes. It was almost a good initiative, reducing the amount of textile waste from users buying into trends, but the fact users have to spend the money on Boohoo makes the problem even worse. If people want to reduce textile waste, all they need to do is think more carefully about purchases (rather than being coerced into making purchases by a stampede of sales), donate items to charity or give them to friends. Boohoo most definitely doesn’t need any more of our money.

What's the tea?

So that’s the real impact of Boohoo for those that weren’t already aware. We understand people’s financial situation can leave them with no other choice but to shop fast fashion, which is why we’re calling on the CEOs of these fast fashion companies to make genuine changes to their business model. Without the change coming from the company itself, we can’t expect people to completely boycott these brands. Garment workers need to be paid more, we need to see less sales forcing people to make impulse buys. Not only that, Boohoo needs to dramatically reduce how much clothing they produce and source more ethical materials. That being said, we all have a responsibility to do our bit, and those that afford it should most definitely not shop from Boohoo or any brands alike.

Why We're Still Boycotting Boohoo – Whering (2024)

FAQs

Why We're Still Boycotting Boohoo – Whering? ›

It's not only the garment workers' lives at risk from not being paid a proper living wage, but Boohoo's take on animal rights is also cause for concern. They continue to use unethical materials and make no effort to minimise the amount of harmful chemicals used in their clothing.

Why are people boycotting Boohoo? ›

Several ethical issues are highlighted in our research of Boohoo, including inadequate supply chain policies, likely use of tax avoidance strategies, underpaying workers in its supply chain in the UK and abroad, lacking adequate animal welfare and animal testing policies, excessive directors' pay, marketing a product ...

What is the problem with Boohoo? ›

The report added that Boohoo's Leicester-based supply chain was 'inadequate' due to 'weak corporate governance', with Levitt stating that the company 'capitalised on the commercial opportunities offered by lockdown and believed that it was supporting Leicester factories by not cancelling orders, but took no ...

What is the criticism of Boohoo? ›

Here are some of the main criticisms: Poor working conditions at supplier factories: Reports have suggested that workers in Boohoo's supplier factories are paid low wages, work long hours in unsafe conditions, and are subjected to verbal and physical abuse.

What is the ethical issue with Boohoo? ›

Boohoo Group has been accused of breaking its ethical overhaul promises by an investigation by BBC Panorama, which found the retailer had been pressuring suppliers with retrospective discounts. It also found that Boohoo Group's Leicester factory had been subcontracting orders to Morocco.

What is the controversy with Boohoo? ›

UK-based fashion retail group Boohoo has been accused of making 'surface deep' changes in response a BBC Panorama documentary alleging poor purchasing practices and concern over worker conditions in its supply chain. A report from the University of Bath, titled 'What happened after the Boohoo scandal?

What is wrong with Boohoo's supply chain? ›

The investigation found that during last year plain T-shirts and hoodies had their original labels removed at Boohoo's flagship factory at Thurmaston Lane in Leicester. The report followed an earlier expose in November 2023 revealing a toxic culture of pricing and deadline pressures in Boohoo's supply chain.

Is Boohoo actually sustainable? ›

In what areas does Boohoo perform poorly for its sustainability and ethics? As a fast fashion brand, Boohoo scores particularly badly in most of our research criteria for the Environment, Animals and People.

When was the Boohoo scandal? ›

The revelation of poor and exploitative working conditions in Leicester's garment factories, known as the 'Boohoo scandal' (July 2020), brought the town into the spotlight, garnering attention from the media, the state, and civil society.

Is Boohoo a successful company? ›

Boohoo Group has seen remarkable growth in the past five years. Its revenue was just shy of £2 billion in 2021 – with 62 million orders and 20 million active customers to its name.

How were Boohoo accused of misleading customers? ›

The BBC has recently reported that fast-fashion chain, Boohoo, mislabelled potentially thousands of clothes as being “Made in the UK” when they were in fact made in South Asia (namely Pakistan and other countries).

What are the leadership issues with Boohoo? ›

Boohoo: What happened? Boohoo saw its stock price plunge last year after poor governance allowed third-party suppliers to pay below the minimum wage to Leicester-based workers. A lack of internal controls, an inadequate governance framework and poor ethical leadership has resulted in Boohoo's governance failings.

Who is Boohoo owned by? ›

Boohoo is the UK's fast-growing fast-fashion retailer that was set up in 2006 by Mahmud Kamani and his business partner Carol Kane and is now valued at more than $4.3 billion.

Why are Boohoo shares falling? ›

Fast fashion online retailers have experienced well-documented struggles with sales since the pandemic, and Boohoo is no exception. Revenue for the 2024 full year plummeted 17%. The company has blamed macroeconomic conditions, but the problems may run much deeper than external economic factors.

What is the Boohoo label scandal? ›

The incident occurred at Boohoo's Leicester factory, opened to promote end-to-end garment production in the UK, and resulted in labels on certain items being removed and replaced with new labels incorrectly stating that the products were made in the UK.

Why is Boohoo so cheap? ›

Boohoo is known for offering affordable and budget-friendly fashion items for several reasons: Online-Only Retailer: Boohoo primarily operates as an online-only retailer. By eliminating the costs associated with maintaining physical stores, such as rent, utilities, and in-store staff, they can often offer lower prices.

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